Seven Strategies to Become A Fast Organization
Seven Strategies to Become A Fast Organization
1. Follow the Customer
“The customer is not always right. But the customer is always the judge.” (Nordstrom Training Manual)
Value = the expectation ÷ the actual delivery
2. Diversity of Thinking
“The problem is never how to get innovative thoughts in your mind, but how to get the old ones out.” (Tom Peters)
3. Don’t Hesitate to Collaborate
“Lots of times you have to join in a parade that you’re really not interested in, to get to where you are going.” (George Morley)
4. Dare to be Different
“You do not merely want to be considered the best of the best. You want to be considered the only ones who do what you do.” (Jerry Garcia)
5. The Only Constant is Change
“To improve is to change. To be perfect is to change often.” (Winston Churchill)
6. Be Responsive to be Responsible
“You can’t fertilize a field by fartin’ through the fence.” (Will Rogers)
7. It Takes Talent to Win
“Most people have lent ability. They’re waiting for permission to tap into resources they’ve kept hidden.” (Walt Disney)
